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Q: What information do I need for Standard Access? A: You will need only the account number that appears on your bill. |
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Q: What information do I need to register for Premium Access? A: You must be Property Owner to register for premium service access. To establish a login account, you must have the following information:
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Q: What if my Zip Code or telephone number is not recognized by WebConnect? A: If your Zip Code or telephone number cannot be authenticated, please contact a customer service representative at 330-375-2554 to have it added/changed on your account. |
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Q: What methods of payment can I use? A: We accept Visa, MasterCard, American Express and Discover. You may also pay using a debit card or by creating an e-check (electronic bank draft). Credit and debit card payments are limited to $250 maximum. |
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Q: How secure is my payment and personal info? A: Your on-line payments are safe and secure. APUB uses the strongest type of encryption level available to make your personal information unreadable as it passes over the Internet. We will never share your personal information for commercial purposes or with any third parties outside of processing your on-line bill and payment. |
| Quick Tips: |
| What information do I need for Standard Access? |
| What information do I need to register for Premium Access? |
| What if my Zip Code is not recognized by WebConnect? |
| What methods of payment can I use? |
| How secure is my payment and personal info? |
| FULL FAQ LIST |
| Welcome to WebConnect Online Account Access |